← GreetTune
Refund Policy
Effective date: 23 February 2026
Website: greettune.com
Support: @GreetTuneSupport
1) Digital goods / services
Songs are digital goods/services delivered immediately after purchase. Completed digital deliveries are generally non-refundable unless required by applicable law.
2) Payment methods
Payments are processed via Telegram Stars when available in the bot. Stars purchases are generally governed by Telegram's rules; however, in certain cases we may initiate a refund if technically possible and appropriate.
3) When we may refund (or regenerate)
We may refund or offer regeneration if:
- You were charged but the Song was not delivered due to a technical error;
- The order did not complete but funds were charged;
- There is a confirmed duplicate charge for the same order.
4) How to request a refund
Contact support and provide:
- Your Telegram username/user ID
- Order time and details
- A brief description of the issue (screenshots help)
Support: @GreetTuneSupport