← GreetTune

Refund Policy

Effective date: 23 February 2026

Website: greettune.com

Support: @GreetTuneSupport

1) Digital goods / services

Songs are digital goods/services delivered immediately after purchase. Completed digital deliveries are generally non-refundable unless required by applicable law.

2) Payment methods

Payments are processed via Telegram Stars when available in the bot. Stars purchases are generally governed by Telegram's rules; however, in certain cases we may initiate a refund if technically possible and appropriate.

3) When we may refund (or regenerate)

We may refund or offer regeneration if:

  • You were charged but the Song was not delivered due to a technical error;
  • The order did not complete but funds were charged;
  • There is a confirmed duplicate charge for the same order.

4) How to request a refund

Contact support and provide:

  • Your Telegram username/user ID
  • Order time and details
  • A brief description of the issue (screenshots help)

Support: @GreetTuneSupport